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What do I do if I lose my tim card or if it gets stolen?

Please report the loss immediately to the tim service centre by calling the hotline on  +43 316 844 888 200 (24/7) or by email at support@tim-zentralraum.at.

 PLEASE NOTE: We will then issue you a new card, which you should collect in person from your local municipality. Unfortunately, you will be charged €30 to cover the cost of issuing a new card.