What do I do if I lose my tim card or if it gets stolen?

Please report the loss immediately to the tim service centre by calling the hotline on  +43 316 844 888 200 (24/7) or by email at

 PLEASE NOTE: We will then issue you a new card, which you should collect in person from your local municipality. Unfortunately, you will be charged €30 to cover the cost of issuing a new card.

You have another question?

Then contact us per e-mail or
via 0316 884 888 200

New tim-station in Fernitz-Mellach
tim is growing and provides with the new tim node in Fernitz-Mellach already more than 100 Car-Sharing vehicles in and around Graz. You can find more information about the new location in the article.