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Accessibility

Accessibility Statement

Holding Graz is committed to making its websites accessible, in accordance with Directive (EU) 2016/2102 of the European Parliament and of the Council of 26th October, 2016 on the accessibility of the websites and mobile applications of public sector bodies (OJ. L 327 of 2.12.2016, P. 1). This accessibility statement applies to the websites www.tim-oesterreich.at and the respective sub-pages for Graz, Linz and Central Styria.

Compliance status

Due to the non-compliances and exceptions listed below, this website is partially compliant with the “Web Content Accessibility Guidelines 2.1 level AA conformance standard (WCAG 2.1) ” in accordance with the applicable harmonised European standard “European Standard EN 301 549 V2.1.2 (2018-08)”.

Non-accessible content

TIM (and LINZ AG) always strive to make its content as accessible as possible. New applications or extensions are implemented in an accessible manner. Older applications will be revised or replaced in the medium term.

The content listed below is not accessible for the following reasons – each with reference to the Web Content Accessibility Guidelines (WCAG) 2.1 W3C Recommendation, as of 5th June, 2018:

  1. Older YouTube videos lack manual transcription. We are adding these on an ongoing basis. (1.2.3 Audio Description or Media Alternative (Prerecorded))

Preparation of this accessibility statement

Preparation date: this statement was drawn up in December 2021.

Template for the statement: MODEL ACCESSIBILITY STATEMENT

Basis of the statement: Manual and automated (Siteimprove, axe) accessibility evaluation by an external consulting firm using samples from the www.tim-oesterreich.at website.

The statement was last updated on 02.12.2021.

Feedback and contact information, complaints

If you encounter accessibility issues on www.tim-oesterreich.at, you can report them and thus help to further improve our services.

Submit your TIM accessibility complaint

Responsible for this page:

Holding Graz – Kommunale Dienstleistungen GmbH
Andreas Hofer Platz 15
8010 Graz
Phone: +43 316 887-0

office@holding-graz.at
Contact

Feedback Process

We will review your feedback or complaint regarding the alleged compliance issues with the website’s accessibility requirements and aim to respond to you in a timely manner. If necessary, shortcomings will be remedied. You will be informed within two months of the result of the review and any measures taken or planned. If the website’s content is exempt from an obligation to make it accessible, you will also be notified of this within two months.