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What do I do if the battery in the e-car is empty?

Please call the tim service centre on 0732/3400-7733. The tim hotline is available 24/7 and we will be able to help you over the phone. You can also check the battery or fuel level at any time before starting your trip on the booking platform, under “Garage”. If you notice before you start your journey that your booked vehicle is not charged/filled up, please contact us.

Just like fuel-operated vehicles, it is also important to pay attention to the current charge level with e-cars. Find out in advance about the existing charging infrastructure in the area in order to charge your car in good time.

If a technician needs to be called due to an empty battery, fees will apply, in accordance with the price list.